Well Hello,

My name is Chantel. I build and run business operations across industries around the globe. ⚙️

Operations are the core of every company; it’s the how things actually get done.

I hope to put a bit of pizzazz into the way you think about operations; maybe making it as sexy as Product-led growth (PLG) over in marketing department, Blockchain in Finance, or Diversity, equity, and inclusion (DEI) in the Human Resources space.

Operations become complex as things build up over time, causing the vision and mission of the organization to become diluted. Here you’ll find ways to enable the efficient, nimble, and automated operating structures you need in order to get your good work done, and enjoy it too.

Let your operations shift so your outcomes can soar.

What to Expect

Weekly posts outlining Strategy (the plan), Operations (the getting it done), and Transformation (the new ways of working) tactics that Small to Medium-sized Enterprises (SME) can implement to drastically enhance their competitiveness, increase employee satisfaction, and boost revenue through significant cost reduction.

Breaking down complex structures into simple solutions.

This will indicate opinions, anecdotes, or examples. I often use companies such as Nike, Amazon, Google, or Airbnb because they all started as small, solo enterprises that experienced rapid growth, and continue to require organizational restructuring to support new ways of operating.

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This is authentic, human-composed content that I post for free because I want to enable every company and every individual within to do what they do best by implementing the operational structures necessary for success.

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Inspiration to do different. Operations for modern companies.

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COO | Consultant | Writer; Operationalizing Business since 2000. www.ChantelHB.com